Connection help
Confirm your plan is active, update to the latest app, choose a healthy node and retry. Network restrictions can vary by location and provider.
Support
Help When You Need It
Find the fastest path for installation, connection, account, billing and privacy questions.
Account and billing
Open the account console to review your plan, devices, orders and payment status. Include an order number when contacting support about a purchase.
Contact support
Email support@dwzvpn.com from your account email when possible. Include the platform, app version and a concise description, but never send passwords or authentication codes.